Play Passions Shipping Information and Policy
Free Shipping: Offered via ground service for orders totaling $99 or more. Play Passions only ships to destinations in the United States. Certain items will not qualify for free shipping on their own (due to their size) and a handling fee may apply. Play Passions reserves the right to select the shipping method for items qualifying for "Free Shipping". Your item may ship UPS Ground, FedEx or USPS. Be advised that all or part of your order may ship via economy service. If you would like to pay for expedited shipping, please choose the desired option at checkout.
Shipping Time and Rate Guide: Note that all shipping times are estimates. The shipping estimate does not include processing time. Most orders are processed within 48 hours of the order being placed. Weekends and US federal holidays are not considered business days.
- Play Passions Standard - $7.95 - 3 to 10 business days
- Play Passions Priority - $10.95 - 3 to 5 business days
- UPS 3-Day Select - choose option for rates - 3 business days
- UPS 2nd Day Air - choose option for rates - 2 business days
Play Passions Shipping: Please note that your order may ship UPS, FedEx or USPS. Orders going to PO Boxes or Military addresses will ship via the U.S. Postal Service. Rates are based on the weight of your overall order. Not all orders will qualify for all shipping options. Your order may arrive in more than one shipment. U.S. orders only.
Expedited Shipping services such as Next Day, 2-Day and 3-Day will deliver based on the next business day. Business days are considered Monday through Friday. Saturday, Sunday and Holidays are not considered business days. For example, 2-Day orders placed on a Friday before 11 a.m. EST should arrive two business days after, Tuesday. 2-Day orders placed after 11:00 a.m. Eastern Standard Time on Fridays will be processed the next business day, Monday, and arrive two business days after that, Wednesday. Orders placed after regular business hours will be processed the following business day. Expedited Orders are in transit for the amount of time promised by the carrier barring any unforeseen circumstances. We do not offer next-day shipping.
International Shipping: As of April 31, 2016, Play Passions will no longer ship orders to destinations outside the United States.
Order Tracking: All shipments will be assigned a tracking number. Once the tracking number is assigned, please allow up to 24 hours for the tracking information to become available.
RodeoH Products - Shipping: Allow up to two business days order processing time for RodeoH Harnesses or RodeoH Harness packages prior to shipping. All orders for RodeoH products will be shipped via USPS service (UPS not available).
Issues with Deliveries:: If you experience any delivery issues with an order you've placed with us, contact the carrier directly. Once an order has left our warehouse, we no longer have control over the delivery. View your shipment tracking email for carrier information.